{"id":1343,"date":"2026-05-11T07:07:40","date_gmt":"2026-05-11T06:07:40","guid":{"rendered":"https:\/\/vanmoofista.com\/prendre-rendez-vous\/"},"modified":"2026-05-13T12:26:38","modified_gmt":"2026-05-13T11:26:38","slug":"prendre-rendez-vous","status":"publish","type":"page","link":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/","title":{"rendered":"Prendre rendez-vous"},"content":{"rendered":"<div class=\"vm-appointment-page\">\n<style>\n    .vm-appointment-page {\n      width: 100%;\n      padding: 56px 20px;\n      box-sizing: border-box;\n    }<\/p>\n<p>    .vm-appointment-page * {\n      box-sizing: border-box;\n    }<\/p>\n<p>    .vm-appointment-inner {\n      width: 100%;\n      max-width: 1120px;\n      margin: 0 auto;\n      display: flex;\n      flex-direction: column;\n      align-items: center;\n      gap: 25px;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card {\n      width: 100%;\n      max-width: 1000px;\n      padding: 35px;\n      background: #ffffff;\n      border: 1px solid #dddddd;\n      border-radius: 18px;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card h1,\n    .vm-appointment-page .vm-card h2 {\n      max-width: 760px;\n      margin: 0 0 16px;\n      color: inherit;\n      line-height: 1.2;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card h1 {\n      font-size: clamp(2rem, 4vw, 3rem);\n      font-weight: 700;\n      letter-spacing: 0;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card h2 {\n      font-size: clamp(1.35rem, 2.5vw, 1.8rem);\n      font-weight: 700;\n      letter-spacing: 0;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card p,\n    .vm-appointment-page .vm-card ul {\n      max-width: 760px;\n      margin: 0;\n      font-size: 1rem;\n      line-height: 1.7;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card p + p {\n      margin-top: 14px;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card ul {\n      padding-left: 1.25rem;\n    }<\/p>\n<p>    .vm-appointment-page .vm-card li {\n      margin: 8px 0;\n      padding-left: 4px;\n    }<\/p>\n<p>    .vm-appointment-page .vm-booking-card {\n      padding-bottom: 30px;\n    }<\/p>\n<p>    .vm-appointment-page .vm-booking-embed {\n      width: 100%;\n      margin-top: 24px;\n    }<\/p>\n<p>    @media (max-width: 700px) {\n      .vm-appointment-page {\n        padding: 34px 16px;\n      }<\/p>\n<p>      .vm-appointment-inner {\n        gap: 20px;\n      }<\/p>\n<p>      .vm-appointment-page .vm-card {\n        padding: 24px;\n        border-radius: 18px;\n      }<\/p>\n<p>      .vm-appointment-page .vm-card h1,\n      .vm-appointment-page .vm-card h2 {\n        margin-bottom: 14px;\n      }\n    }\n  <\/style>\n<div class=\"vm-appointment-inner\">\n<section class=\"vm-card\" aria-labelledby=\"appointment-title\">\n<h1 id=\"appointment-title\">Prendre rendez-vous<\/h1>\n<p>R\u00e9servez une prise en charge \u00e0 l\u2019atelier pour un diagnostic ou une r\u00e9paration VanMoof. Pendant le rendez-vous, nous inspectons le v\u00e9lo, discutons des sympt\u00f4mes et expliquons les prochaines \u00e9tapes pratiques.<\/p>\n<p>Cela nous aide \u00e0 comprendre correctement le probl\u00e8me avant de commencer toute r\u00e9paration.<\/p>\n<\/section>\n<section class=\"vm-card\" aria-labelledby=\"before-you-book-title\">\n<h2 id=\"before-you-book-title\">Avant de r\u00e9server<\/h2>\n<p>Les informations transmises \u00e0 distance peuvent \u00eatre tr\u00e8s utiles, surtout les photos, les codes d\u2019erreur et une description claire de ce qui s\u2019est pass\u00e9.<\/p>\n<p>Ce n\u2019est toutefois pas un diagnostic d\u00e9finitif. Certains probl\u00e8mes ne peuvent \u00eatre confirm\u00e9s qu\u2019apr\u00e8s contr\u00f4le du v\u00e9lo \u00e0 l\u2019atelier.<\/p>\n<\/section>\n<section class=\"vm-card\" aria-labelledby=\"bring-with-you-title\">\n<h2 id=\"bring-with-you-title\">\u00c0 apporter<\/h2>\n<ul>\n<li>Votre v\u00e9lo VanMoof.<\/li>\n<li>Le chargeur de batterie, si la charge ou l\u2019alimentation fait partie du probl\u00e8me.<\/li>\n<li>Votre num\u00e9ro de cadre ou vos donn\u00e9es de compte, si disponibles.<\/li>\n<li>Tout code d\u2019erreur, photo ou note qui aide \u00e0 expliquer le probl\u00e8me.<\/li>\n<\/ul>\n<\/section>\n<section class=\"vm-card\" aria-labelledby=\"unnecessary-accessories-title\">\n<h2 id=\"unnecessary-accessories-title\">N\u2019apportez pas d\u2019accessoires inutiles<\/h2>\n<ul>\n<li>Retirez les sacs, si\u00e8ges enfant, supports de t\u00e9l\u00e9phone et autres accessoires qui ne sont pas li\u00e9s au probl\u00e8me.<\/li>\n<li>\u00c9vitez d\u2019apporter des pi\u00e8ces d\u00e9tach\u00e9es, sauf si elles sont directement li\u00e9es au probl\u00e8me.<\/li>\n<li>Assurez-vous que le v\u00e9lo soit suffisamment propre pour pouvoir \u00eatre inspect\u00e9 et manipul\u00e9 en s\u00e9curit\u00e9.<\/li>\n<\/ul>\n<\/section>\n<section class=\"vm-card\" aria-labelledby=\"workshop-access-title\">\n<h2 id=\"workshop-access-title\">Acc\u00e8s \u00e0 l\u2019atelier<\/h2>\n<p>Vous pouvez venir en voiture jusqu\u2019\u00e0 la porte de l\u2019atelier, mais l\u2019acc\u00e8s se fait par une all\u00e9e \u00e9troite partag\u00e9e.<\/p>\n<p>Veuillez entrer prudemment et garder \u00e0 l\u2019esprit que l\u2019all\u00e9e est \u00e9galement utilis\u00e9e par une autre entreprise. Aux moments charg\u00e9s, des voitures peuvent \u00eatre gar\u00e9es \u00e0 proximit\u00e9, ce qui peut rendre les man\u0153uvres ou l\u2019arr\u00eat juste devant la porte peu pratiques.<\/p>\n<p>Si l\u2019acc\u00e8s est bloqu\u00e9 ou difficile, veuillez vous garer \u00e0 proximit\u00e9 et amener le v\u00e9lo \u00e0 l\u2019atelier \u00e0 la main.<\/p>\n<\/section>\n<section class=\"vm-card\" aria-labelledby=\"costs-approval-title\">\n<h2 id=\"costs-approval-title\">Co\u00fbts et approbation<\/h2>\n<p>Des frais de diagnostic peuvent s\u2019appliquer pour la prise en charge \u00e0 l\u2019atelier. Si une r\u00e9paration plus importante est n\u00e9cessaire, nous expliquons d\u2019abord les travaux pr\u00e9vus et les co\u00fbts.<\/p>\n<p>Aucune r\u00e9paration importante n\u2019est effectu\u00e9e sans votre approbation.<\/p>\n<\/section>\n<section class=\"vm-card vm-booking-card\" aria-labelledby=\"booking-title\">\n<h2 id=\"booking-title\">R\u00e9server un cr\u00e9neau<\/h2>\n<p>Choisissez un cr\u00e9neau disponible ci-dessous.<\/p>\n<div class=\"vm-booking-embed\">\n        <div class=\"fcal_cal_wrap fcal-light-mode\">\n    <div class=\"fluent_booking_app\" data-calendar_id=\"1\"\n         data-event_id=\"3\"><\/div>\n    <\/div>\n\n<style>\n    .fcal_phone_wrapper .flag {\n        background: url(https:\/\/vanmoofista.com\/wp-content\/plugins\/fluent-booking\/assets\/images\/flags_responsive.png) no-repeat;\n        background-size: 100%;\n    }\n<\/style>\n\n      <\/div>\n<\/section><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Prendre rendez-vous R\u00e9servez une prise en charge \u00e0 l\u2019atelier pour un diagnostic ou une r\u00e9paration VanMoof. Pendant le rendez-vous, nous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1343","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prendre rendez-vous -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prendre rendez-vous -\" \/>\n<meta property=\"og:description\" content=\"Prendre rendez-vous R\u00e9servez une prise en charge \u00e0 l\u2019atelier pour un diagnostic ou une r\u00e9paration VanMoof. Pendant le rendez-vous, nous [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-13T11:26:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/prendre-rendez-vous\\\/\",\"url\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/prendre-rendez-vous\\\/\",\"name\":\"Prendre rendez-vous -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#website\"},\"datePublished\":\"2026-05-11T06:07:40+00:00\",\"dateModified\":\"2026-05-13T11:26:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/prendre-rendez-vous\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/prendre-rendez-vous\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/prendre-rendez-vous\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Prendre rendez-vous\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/\",\"name\":\"Vanmoofista\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#organization\",\"name\":\"Vanmoofista\",\"url\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/vanmoofista.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/vanmoofista-v-torx-exact-white.png\",\"contentUrl\":\"https:\\\/\\\/vanmoofista.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/vanmoofista-v-torx-exact-white.png\",\"width\":885,\"height\":835,\"caption\":\"Vanmoofista\"},\"image\":{\"@id\":\"https:\\\/\\\/vanmoofista.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Prendre rendez-vous -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/","og_locale":"fr_FR","og_type":"article","og_title":"Prendre rendez-vous -","og_description":"Prendre rendez-vous R\u00e9servez une prise en charge \u00e0 l\u2019atelier pour un diagnostic ou une r\u00e9paration VanMoof. Pendant le rendez-vous, nous [&hellip;]","og_url":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/","article_modified_time":"2026-05-13T11:26:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/","url":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/","name":"Prendre rendez-vous -","isPartOf":{"@id":"https:\/\/vanmoofista.com\/fr\/#website"},"datePublished":"2026-05-11T06:07:40+00:00","dateModified":"2026-05-13T11:26:38+00:00","breadcrumb":{"@id":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/vanmoofista.com\/fr\/prendre-rendez-vous\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vanmoofista.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Prendre rendez-vous"}]},{"@type":"WebSite","@id":"https:\/\/vanmoofista.com\/fr\/#website","url":"https:\/\/vanmoofista.com\/fr\/","name":"Vanmoofista","description":"","publisher":{"@id":"https:\/\/vanmoofista.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vanmoofista.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/vanmoofista.com\/fr\/#organization","name":"Vanmoofista","url":"https:\/\/vanmoofista.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/vanmoofista.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/vanmoofista.com\/wp-content\/uploads\/2026\/05\/vanmoofista-v-torx-exact-white.png","contentUrl":"https:\/\/vanmoofista.com\/wp-content\/uploads\/2026\/05\/vanmoofista-v-torx-exact-white.png","width":885,"height":835,"caption":"Vanmoofista"},"image":{"@id":"https:\/\/vanmoofista.com\/fr\/#\/schema\/logo\/image\/"}}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"elisalon","author_link":"https:\/\/vanmoofista.com\/fr\/author\/elisalon\/"},"uagb_comment_info":0,"uagb_excerpt":"Prendre rendez-vous R\u00e9servez une prise en charge \u00e0 l\u2019atelier pour un diagnostic ou une r\u00e9paration VanMoof. Pendant le rendez-vous, nous [&hellip;]","_links":{"self":[{"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/pages\/1343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/comments?post=1343"}],"version-history":[{"count":1,"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/pages\/1343\/revisions"}],"predecessor-version":[{"id":1388,"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/pages\/1343\/revisions\/1388"}],"wp:attachment":[{"href":"https:\/\/vanmoofista.com\/fr\/wp-json\/wp\/v2\/media?parent=1343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}